FrequentlY Asked Questions

  • Yes! In order to accommodate the high appointment demand and ensure that each bride has a personal experience, appointments are required.

    We’re only open 2 days per week for brides: Tuesdays & Saturdays. Appointments are limited, so we recommend booking your appointment in advance to ensure availability.

    Alteration appointments are required as well

  • Standard Bridal Appointment – $50 (Non-Refundable)

    🕰 Duration: 60-90 minutes
    💰 Fee: $50 (applied toward your gown purchase)

    What’s Included:
    ✔️ A private, one-on-one bridal consultation in an intimate setting.
    ✔️ Try on our exclusive one-of-a-kind designer gowns—when they’re gone, they’re gone!
    ✔️ $50 credit applied toward your gown purchase (non-refundable).

    ✨ VIP Bridal Appointment – $100 (Non-Refundable)

    🕰 Duration: 60-90 minutes
    💰 Fee: $100 (applied toward your gown purchase)

    What’s Included:
    ✔️ Everything in the Standard Appointment, PLUS:
    🥂 Champagne toast for you & a guest to celebrate your special moment.
    📸 A personalized "YES!" photo moment—capture the magic of saying YES to your dress!
    ✔️ $100 credit applied toward your gown purchase (non-refundable).

  • Because of our unique model, inventory changes quickly — so we've put together 5 tips & tricks to help you make the most of your appointment:

    1. Wait to visit until you're ready to say yes to the dress! If you fall in love with a gown, you'll want to be prepared to act fast — what's here today, could be gone the next!

    2. Make us your LAST bridal stop. If you already know that you need to visit a few shops before feeling confident in a decision, we encourage you to shop around & then make us your final stop.

    3. Come in with an idea of which bridal styles you like. Knowing which styles to focus on will help us make the most of your hour-long appointment.

    4. Bring the people you need by your side to say yes. You can bring up to 4 guests. Facetime, if needed! No photos allowed.

    5. Make the most of your deposit! Our booking fee is only credited towards a same-day gown purchase, so don't waste your time or money "browsing" — come ready to find your dress, and we'll help with the rest!


  • No problem! We offer a one-time complementary reschedule. We simply require a 48-hour cancellation notice. If you are unable to make it to your designated appointment time, please call or text the shop, and we will be more than happy to help you reschedule. If canceled or rescheduled within less than 48 hours, a $25 late cancellation fee will be applied. If canceled within less than 24 hours a $50 late cancellation fee will be applied.

  • The majority of our gowns range between $1,200 - $8,500. We do offer interest free payment plans as well.

  • All appointments last 1 hour! Be sure to arrive 10 minutes prior to your appointment to allow enough time to check in & start on time. Your hour appointment starts with shopping with Monica and ends with saying yes!

  • Our dresses are sold off-the-rack and are ready to take home with you same-day, so unlike most bridal shops, there are no long lead times or shipping delays. We do not recommend shopping for your gown more than ~15 months in advance of your wedding. However once your date and venue is confirmed, your dress is the next stop!

    To provide ample time for alterations, we suggest shopping with us 4-9 months before your wedding date — but because of the nature of our off-the-rack model, we’ve helped plenty of brides on tighter timelines (some even days before their wedding!)

    Regardless of your timeline, we always recommend waiting to visit until you’re ready to say yes, or you may risk your dream dress becoming someone else’s.

  • You can bring up to 4 guests total.

    Be sure you have anyone you need to say YES there with you! If they can't attend in person, you can always FaceTime them in so that you don't risk losing the gown you love.

    Keep in mind, often times too large of a group can feel a bit overwhelming with lots of opinions to juggle. Only bring those who are encouraging, build you up, and have your best interest at heart!

  • We suggest wearing underwear in the same color as your skin tone, and any shapewear you anticipate wearing on your wedding day (if any). No need to purchase anything that you don’t already own, as your shapewear needs will vary depending on the dress you purchase.

    Please avoid wearing heavy make-up or tanning products, as these may damage or stain the gowns. Our designer gowns are sold off-the-rack, so we go to great lengths to protect them.

    Feel free to bring along any sentimental accessories that you would like to incorporate into your wedding, and we can help you try them on with your final gown selection.

  • Yes! We have a small collection of Lavlii exclusive accessories, veils, and boleros available that can be tried on during your bridal appointment.

    We encourage you to visit www.lavlii.com and connect with Lucy so she can custom make your accessory!

  • Your gown selection is based on your measurements, but we can almost guarantee that your dress will need alterations to get the best fit. We do offer in-house alterations with Ida, who will be able to provide you the most accurate information on pricing and timelines.

    To book your alterations appointment with Ida please schedule online through our website at your convenience.

  • Your booking fee is only applied back towards a same-day gown purchase, and is required each time you revisit.

  • No, all sales are final.